Privacy Policy

1. Who We Are

Pharco Corporation is an Egyptian pharmaceutical group headquartered in New Cairo, Egypt, comprising 13 companies operating across the full pharmaceutical value chain. In this Privacy Policy, "Pharco", "we", "us" and "our" refer to Pharco Corporation and its affiliated companies registered in Egypt, acting as data controller of personal data collected through this website.

Data Protection Officer (DPO): privacy@pharco-corp.com

General enquiries: info@pharco-corp.com

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, and protect personal data submitted through pharco-corp.com — including via the Contact Us form, newsletter subscription, and Careers application process. It applies to all website visitors regardless of location.

This policy does not cover data processed in the context of employment relationships, clinical trials, or B2B contracts, which are governed by separate agreements.

3. Data We Collect

3.1 Contact Us Form

When you submit an enquiry, we collect: full name, email address, phone number (if provided), company or organisation name (for business enquiries), and the content of your message.

3.2 Newsletter Subscription

When you subscribe to our newsletter, we collect: email address, name (optional), and language preference (English or Arabic).

3.3 Careers and Job Applications

When you apply for a position via our Careers section — which directs you to SAP SuccessFactors (career55.sapsf.eu) — we and our service providers collect: full name, date of birth, nationality, contact details, educational and professional qualifications, employment history, references, curriculum vitae, and any information you voluntarily include in your application.

3.4 Technical and Usage Data

When you browse this website, we automatically collect: IP address (anonymised where possible), browser type and version, device type and operating system, pages visited and time spent, referring URL, and session interaction data. This data is collected via cookies. Please see our Cookie Policy for details.

4. Legal Basis for Processing

We process personal data only where we have a lawful basis under Egyptian Personal Data Protection Law No. 151 of 2020 (PDPL):

5. How We Use Your Data

We use your personal data to: respond to Contact Us enquiries; send newsletters and updates to subscribers; process and evaluate job applications; improve website performance and accessibility; ensure the security of our digital infrastructure; comply with legal and regulatory obligations; and communicate with business partners, healthcare professionals, and regulatory bodies.

We will not use your data for purposes incompatible with those stated without your prior explicit consent.

6. How We Share Your Data

Pharco does not sell, rent, or trade personal data. We share data only in the following circumstances.

6.1 Service Providers (Data Processors)

We engage trusted third parties who process data on our behalf under written data processing agreements. These include: SAP SuccessFactors (HR and recruitment); email service providers (newsletter distribution); web analytics providers; and cloud hosting providers. All are contractually required to process data on our instructions only and to maintain appropriate security standards.

6.2 Legal Requirements

We may disclose data to Egyptian regulatory authorities, courts, or law enforcement where required by law or to protect the rights, property, or safety of Pharco, its employees, or the public.

6.3 Group Companies

Data may be shared within the Pharco Group where necessary for the purposes described in this policy, on the basis of intra-group data sharing agreements consistent with the PDPL.

7. International Data Transfers

Where personal data is transferred outside Egypt (for example, to internationally hosted service providers), we take appropriate measures to ensure compliance with PDPL Law No. 151/2020, including entering into data transfer agreements that provide equivalent protections to those available under Egyptian law.

8. Data Retention

After the applicable period, data is securely deleted or anonymised.

9. Your Rights Under Egyptian PDPL

As a data subject under PDPL Law No. 151/2020, you have the right to:

• Access — obtain confirmation that we process your data and receive a copy
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion where data is no longer necessary
• Restrict Processing — request we limit processing in certain circumstances
• Object — object to processing based on legitimate interests
• Withdraw Consent — withdraw at any time without affecting prior lawful processing
• Data Portability — receive your data in a structured, commonly used format
• Lodge a Complaint — file a complaint with the Egyptian Personal Data Protection Centre (PDPC)

To exercise any right, contact our DPO at privacy@pharco-corp.com. We will respond within 30 days; complex requests may take up to 60 days, with prior notice.

10. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These include encrypted data transmission (HTTPS/TLS), access controls, regular security assessments, and staff training. In the event of a breach likely to cause risk, we will notify the PDPC and affected individuals as required under the PDPL.

11. Cookies

We use cookies and similar tracking technologies. Please refer to our Cookie Policy for full details on the cookies we use, their purposes, and how to manage your preferences.

12. Links to External Websites

This website may link to third-party websites. Pharco is not responsible for their privacy practices and encourages you to review their policies before sharing personal data.

13. Children's Privacy

This website is not directed at individuals under 18. We do not knowingly collect personal data from minors. If we become aware that we have done so without parental consent, we will delete that data promptly.

14. Updates to This Policy

We may update this Privacy Policy from time to time. The updated policy will be published on this page with a revised date. For material changes, registered newsletter subscribers will be notified by email.

15. Contact

Data Protection Officer, Pharco Corporation

Email: privacy@pharco-corp.com

You may also file a complaint with the Egyptian Personal Data Protection Centre: www.pdpc.gov.eg